UK delivery.
We offer two delivery options within the UK.
standard - tracked 48 delivery via royal mail.
Tracked 48 delivery is £3.95 and your items should reach you within 48 hours from dispatch. Your delivery will be tracked and Royal Mail will provide updates on your delivery via SMS and email.
express - tracked 24 delivery via Royal Mail.
Express delivery is £4.95 and your items should reach you within 24 hours from dispatch. Your delivery will be tracked and Royal Mail will provide updates on your delivery via SMS and email.
How long does it take?
We aim to dispatch orders within 24 hours (excluding weekends.) Delivery times are above depending on which shipping option you choose. Deliveries to extremely rural areas such as the Scottish Highlands may take slightly longer.
International delivery.
Prices are based on weight and will be calculated at checkout. We use tracked delivery for international orders to ensure your parcels reach their destination. We are not currently shipping to the following destinations due to issues with customs clearance: Greece, Oman, India.
Customs fees and taxes are not included in the delivery fee. You are responsible for paying any relevant customs fees - please check whether this will be applicable for your country.
All European countries, including Russia
from £9.70
3-5 working days from dispatch
World Zone 1.
North America (excluding USA), Central & South America,
Africa, the Middle East, the Far East and South East Asia.
from £12.50
6-7 working days from dispatch
World Zone 2.
Australia, New Zealand, Pacific Islands and Singapore
from £12.35
6-7 working days from dispatch
World Zone 3.
USA
from £13.00
6-7 working days from dispatch
Returns
As all our remedies are hand-made, we’re unable to allow any returns unless they are faulty or have been damaged in transit. If your parcel has arrived damaged, please contact us, and we’ll arrange a replacement as soon as possible.
If you change your mind and your bottle hasn’t been made and dispatched yet, we will be happy to refund you – please make sure to get in touch as soon as possible, as once your order has been made, we will not be able to refund you.
Refund policy
As all our remedies are hand-made to order, we’re unable to allow any returns unless they are faulty or have been damaged in transit. If your parcel has arrived damaged, please contact us, and we’ll arrange a replacement as soon as possible.
If you change your mind and your bottle hasn’t been made and dispatched yet, we will be happy to refund you – please make sure to get in touch as soon as possible, as once your order has been made.